SHIPPING
We ship to the following countries:
Germany, Austria, France, Netherlands, Belgium
Andorra, Bulgaria, Denmark (except Faroe Islands, Greenland), Estonia, Finland (except Aland Islands),
Greece, Great Britain (except Channel Islands and Guernsey), Ireland, Italy, Croatia, Latvia, Liechtenstein,
Lithuania, Luxembourg, Malta, Monaco, Poland, Portugal, Romania, Sweden, Slovakia,
Slovenia, Spain, Czech Republic, Hungary, Vatican City
Switzerland, Albania, Iceland, Moldova, Montenegro, Norway, Serbia, Ukraine, Cyprus, Turkey, Algeria, Israel, Morocco
Canada, USA
The shipping costs will be clearly communicated to you on the order page during the ordering process.
We offer free shipping for returns within Germany. For returns from outside of Germany, buyers are responsible for covering the shipping fee.
CUSTOMS DUTIES AND TAXES
When shipping to non-EU countries, please be aware that there may be additional customs duties, taxes, and fees applicable to your order. You can find more details about customs duties at the link. Information about import sales tax can be found here.
TRACK YOUR SHIPMENT
Once your parcel embarks on its journey from our premises, you'll promptly receive a shipping confirmation via email. This confirmation includes a tracking number, granting you the ability to monitor the real-time shipping progress of your delivery online. Simply follow the link provided in your email.
Kindly bear in mind that the tracking number becomes active once it's officially logged with the shipping company. Should the number not function immediately, we recommend giving it another attempt at a later time for seamless tracking. Your peace of mind throughout the shipping process is our top priority.
If you have any questions, you can contact us here.